Minutes for Standards Committee meeting, Mar 28 2011, 6.30PM official page

This report responds to issues raised by the Committee at its last meeting in January in connection with Hackney Homes’ complaints handling and diversity profiling. The report then updates Members on the breakdown of complaints by service area and against where complaints have been upheld or not.

The report also summarises the Hackney Homes’ overall performance for Complaints and Members Enquiries.

This report presents a revised Guidance document following the discussions at the meeting of this Committee in January. The need for the Guidance arose from the Internal Audit on Ethical Governance of January 2010 and subsequent questions from new Members during the May 2010 induction process.

This report summaries the role and responsibilities of the Monitoring Officer and provides the Committee with details of the activities carried during the year, particularly with reference to ethical governance.

This report informs the Committee about the outcome of the ethical governance audit conducted by the Audit Commission in 2010 and looks ahead at the impact of the proposals in the Localism Bill on ethical governance.

This report provides an overview of the work and activities of the Standards Committee over the past year for comment and gives information on the monitoring of the Members’ Code of Conduct. 

The report also provides a backdrop against which the Committee may wish to consider proposed areas of work for the future at its next meeting.